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Terms and Conditions

Appointments

Please arrive on time for your appointment, I always endeavour to run on time with all appointments. Parking is available directly outside, however if you arrive early you may need to wait for the previous client to leave. Arriving late may result in your treatment time being shortened at no reduced cost. Due to my salon setting I do not have a waiting area, if it is warm you are very welcome to wait in my garden outside my salon.

Cancellation policy

Before making a booking please ensure you are comfortable with my booking terms and conditions.

I require a minimum of 48 hours notice, when changing the date, cancelling or reducing the amount of treatments required. ( If you wish to not have one of the services you have booked please notify me, Jo directly via text on 07840532663. I can then adjust your appointment slot time accordingly.

This is a minimum amount of notice, and I really appreciate more notice as it allows another client to book the slot.

Less than 48 hours’ notice (Covid19 symptoms are currently exempt, please note another booking may only be made after 14 days have passed)  will result in a 50% charge. Less than 12 hours' notice or a no show incur a full charge.

Prices

Prices are subject to change without notice.

Children

Unfortunately I am unable to accommodate children during any appointment services.